Terms of Service

Last updated: January 2026

Office Address

18 King William Street
London EC4N 7BP
United Kingdom

Introduction

These Terms of Service govern your use of the Ashford Partners website and the consulting services we provide. By accessing our website or engaging our services, you acknowledge that you have read, understood, and agree to be bound by these terms. If you do not agree with any part of these terms, please do not use our website or services.

1. Scope of Services

Service Description

Ashford Partners provides business consulting services including strategic direction consultation, operational review programmes, and market entry assessments. The specific scope of work for each engagement is defined in individual service agreements.

Service Limitations

Our services are advisory in nature. We provide recommendations and insights based on our analysis, but implementation decisions rest with the client. We do not guarantee specific business outcomes, as results depend on numerous factors beyond our control.

Website Usage

This website provides information about our services and allows visitors to contact us for enquiries. Access to the website is granted on a temporary basis, and we reserve the right to modify or discontinue any aspect of the website without notice.

2. Acceptable Use Policy

When using our website or services, you agree to:

  • Provide accurate and truthful information when contacting us or engaging our services
  • Use the website and services only for lawful purposes and in accordance with these Terms
  • Respect intellectual property rights and confidential information
  • Refrain from any conduct that could damage, disable, or impair our website or services
  • Not attempt to gain unauthorized access to any portion of our systems or networks

We reserve the right to suspend or terminate your access to our services if we believe you have violated these acceptable use provisions.

3. Engagement and Payment Terms

Service Agreements

Formal consulting engagements are governed by separate written agreements that specify the scope of work, deliverables, timelines, and fees. These service agreements take precedence over general Terms of Service for specific projects.

Fees and Payment

Service fees are outlined in individual engagement agreements. Payment terms typically require invoiced amounts to be paid within 30 days of the invoice date. Late payments may incur interest charges as specified in the engagement agreement.

Cancellation and Refunds

Cancellation policies and refund provisions are specified in individual service agreements. Generally, work completed prior to cancellation will be billed at the agreed rates, with any prepaid amounts for uncompleted work being refunded according to the terms of the agreement.

4. Intellectual Property Rights

All content on this website, including text, graphics, logos, images, and software, is the property of Ashford Partners or its content suppliers and is protected by UK and international copyright, trademark, and other intellectual property laws.

Website Content

You may view and print content from this website for your personal, non-commercial use, provided you do not modify the content and retain all copyright and proprietary notices. Any other use of website content requires our prior written permission.

Consulting Deliverables

Unless otherwise specified in a service agreement, intellectual property rights in consulting deliverables are addressed as follows: methodologies and pre-existing materials remain our property, while deliverables created specifically for a client engagement are licensed to the client for their internal business use.

5. Confidentiality

We recognize that consulting engagements often involve access to confidential business information. We commit to maintaining the confidentiality of client information and not disclosing it to third parties without authorization, except as required by law or professional obligations. Detailed confidentiality provisions are typically included in individual service agreements.

Similarly, we may share proprietary information, methodologies, or insights with clients during engagements. Clients agree not to disclose such information to third parties or use it for purposes other than the specific engagement without our consent.

6. Service Availability and Modifications

We strive to maintain consistent website availability, but cannot guarantee uninterrupted access. The website may be temporarily unavailable due to maintenance, technical issues, or circumstances beyond our control.

We reserve the right to modify, suspend, or discontinue any aspect of our services or website at any time without prior notice. We also reserve the right to update these Terms of Service periodically. Continued use of our services after changes indicates acceptance of the modified terms.

For ongoing consulting engagements, we will communicate any significant service changes that may affect your project in a timely manner.

7. Geographic Scope and Restrictions

Our services are primarily offered to organizations operating in the United Kingdom and European markets. While we may serve clients in other jurisdictions, such engagements are subject to applicable local laws and regulations.

Certain restrictions may apply based on the nature of the client's business or regulatory requirements. We reserve the right to decline engagements if we determine we cannot provide adequate service due to jurisdictional, regulatory, or conflict-of-interest considerations.

8. Third-Party Links and Content

Our website may contain links to third-party websites or resources. These links are provided for your convenience, and we do not endorse or assume responsibility for the content, privacy practices, or terms of use of external sites. Your use of third-party websites is at your own risk and subject to those sites' terms and conditions.

9. Data Protection and Privacy

Our collection and use of personal information is governed by our Privacy Policy, which forms part of these Terms of Service. By using our website or services, you consent to the data practices described in our Privacy Policy. We are committed to protecting your personal information in accordance with UK data protection laws.

10. Limitation of Liability

To the fullest extent permitted by law, Ashford Partners shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or services, even if we have been advised of the possibility of such damages.

Our total liability for any claims related to our services shall not exceed the fees paid by the client for the specific engagement giving rise to the claim, except where such limitation is prohibited by applicable law.

This limitation of liability applies to all causes of action, whether based on contract, warranty, negligence, or other legal theory. Individual service agreements may contain additional or different liability provisions appropriate to the specific engagement.

11. Disclaimer of Warranties

Our website and general information are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied. We do not warrant that the website will be error-free, secure, or continuously available.

For consulting services, we commit to providing services with reasonable skill and care consistent with professional standards. However, we cannot guarantee specific business outcomes, as results depend on numerous factors beyond our control including client implementation, market conditions, and competitive dynamics.

12. Indemnification

You agree to indemnify and hold harmless Ashford Partners, its directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including reasonable legal fees) arising from your breach of these Terms of Service, your use of our website or services, or your violation of any law or third-party rights.

13. Governing Law and Dispute Resolution

These Terms of Service are governed by the laws of England and Wales. Any disputes arising from these terms or your use of our services shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Before initiating formal legal proceedings, we encourage parties to attempt to resolve disputes through good-faith negotiation. If negotiation is unsuccessful, disputes may be referred to mediation or arbitration as mutually agreed, or pursued through the courts.

14. Severability

If any provision of these Terms of Service is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable, while preserving the original intent as closely as possible.

15. Entire Agreement

These Terms of Service, together with our Privacy Policy and any applicable service agreements, constitute the entire agreement between you and Ashford Partners regarding your use of our website and services. These terms supersede all prior or contemporaneous communications and proposals, whether oral or written, between the parties.

Contact Information

If you have questions about these Terms of Service, please contact us:

Email: info@domain.com

Phone: +44 20 7639 4872

Address: 18 King William Street, London EC4N 7BP, United Kingdom